Signals
Signals for dental practices
Set up Warpflow Signals for your dental office with hygiene recall, no-show recovery, treatment follow-up, and Signal Guard.
Get started in 5 minutes
Warpflow includes a Dental preset designed for dental offices and DSOs. It loads routing rules, templates, brand voice, and Signal Guard compliance rules in one click.
- Go to Industry Presets in your dashboard
- Select Dental
- Click Apply and confirm
If you haven't set up your account yet, start with the Getting Started guide first.
What the preset includes
Routing rules
| Rule | What it does |
|---|---|
| After-hours capture | Sends an instant response when patients contact you outside office hours. |
| Missed call follow-up | Texts back when a call goes unanswered, preventing patients from calling the next practice on their list. |
| Booking request | Detects appointment intent and sends a confirmation with your booking link. |
| Hygiene recall automation | Triggers a follow-up sequence for patients due for their 6-month cleaning. |
| No-show recovery | Sends a friendly re-booking message after a missed appointment. |
| Complaint escalation | Detects negative sentiment and routes to your office manager immediately. |
Templates
Pre-built templates for:
- After-hours acknowledgment
- Missed call follow-up
- Appointment confirmation
- Hygiene recall reminder
- No-show re-booking
- Treatment plan follow-up
Customize these on the Templates page.
Brand voice
The preset selects the Warm Professional persona, which is empathetic and reassuring. This works well for dental patients who may be anxious about their visit.
Signal Guard
The Dental preset includes compliance-enhanced Signal Guard rules:
- Prohibited phrases: "diagnose," "prescribe," "guaranteed results"
- Escalation keywords: "allergic reaction," "infection," "malpractice"
- Urgent keyword escalation: messages containing urgent medical keywords (like "allergic reaction" or "infection") are automatically escalated to your team
- Compliance rules: No medical advice in AI replies, always recommend scheduling an appointment for clinical questions
- AI judge: Evaluates every reply for compliance before sending
See HIPAA Compliance for details on your practice's responsibilities.
What to customize first
- Templates: update with your practice name, phone number, and online booking link
- Business hours: set your actual office schedule
- Brand voice persona name: for example, "The Smile Care Team"
- Hygiene recall timing: adjust the recall sequence timing to match your practice's recall interval
- Test with the test runner: paste real patient messages and verify the rules fire correctly
Recommended next steps
- Connect GoHighLevel to sync your patient management system
- Set up AI replies to enable intelligent responses (Pro plan)
- Test before going live to verify everything works with simulated messages