Signals for law firms
Set up Warpflow Signals for your law firm with case intake qualification, 24/7 coverage, expert escalation, and Signal Guard.
Get started in 5 minutes
Warpflow includes a Legal preset designed for law firms and legal practices. It loads routing rules, templates, brand voice, and Signal Guard compliance rules in one click.
- Go to Industry Presets in your dashboard
- Select Legal
- Click Apply and confirm
If you haven't set up your account yet, start with the Getting Started guide first.
What the preset includes
Routing rules
| Rule | What it does |
|---|---|
| After-hours intake | Sends an immediate response to potential clients who reach out after hours. Speed determines who wins the client. |
| Missed call follow-up | Texts back when a call goes unanswered, capturing the lead before they call another firm. |
| Case intake qualification | AI classifies the inquiry type and scores lead quality, so your team focuses on the best cases first. |
| Expert escalation | Automatically routes legal questions to an attorney instead of generating an AI reply. The AI never gives legal advice. |
| Complaint handling | Detects negative sentiment and creates a priority task for your managing partner. |
Templates
Pre-built templates for:
- After-hours acknowledgment
- Missed call follow-up
- Initial consultation scheduling
- Case inquiry acknowledgment
- General information response
Customize these on the Templates page.
Brand voice
The preset selects the Trusted Expert persona: authoritative, professional, and concise. This matches the tone clients expect from a law firm.
Signal Guard
The Legal preset includes strict Signal Guard rules:
- Prohibited phrases: "legal advice," "guaranteed outcome"
- Escalation keywords: "malpractice," "negligence," referrals to specific legal statutes
- Compliance rules: AI never provides legal counsel or opinions, always directs to scheduling a consultation with an attorney
- Expert escalation rule: Any question requiring legal knowledge is automatically routed to your team; the AI won't attempt an answer
These Signal Guard rules are critical. A chatbot offering legal opinions creates liability. Warpflow prevents this by design.
What to customize first
- Templates: update with your firm name, phone number, and consultation booking link
- Business hours: set your office hours (note: after-hours rules are what capture leads when you're closed)
- Brand voice persona name: for example, "Smith & Associates"
- Practice areas: if your firm focuses on specific areas (personal injury, family law, criminal defense), add relevant terms to your brand voice preferred vocabulary
- Test with the test runner: paste real client inquiries and verify that legal questions escalate and general inquiries get appropriate responses
Recommended next steps
- Connect GoHighLevel to sync your CRM for automatic contact management
- Set up AI replies to enable classification and smart routing (Pro plan)
- Test before going live to verify Signal Guard works with compliance-sensitive messages
Signals for dental practices
Set up Warpflow Signals for your dental office with hygiene recall, no-show recovery, treatment follow-up, and Signal Guard.
Signals for home services
Set up Warpflow Signals for your home services business with emergency vs. routine classification, dispatch routing, and estimate follow-up.